Sentry Management has established a long history of creating outstanding communities for homeowners to live in. For over 30 years, Sentry has placed a priority on individual attention, providing it to each and every homeowner’s association (HOA) that is managed. As a full-service community management company, Sentry couples the individual service with a highly skilled, professional staff of community managers, leasing agents, bookkeepers, administrative and maintenance staff to anticipate and meet clients’ needs.

OUR SERVICES

What makes Sentry Management unique in its approach to the management needs of your association is its qualified staff of support services. The manager coordinates the accounting, administration, closings, collections, and leasing requirements for each association on a regular basis and provides the Board of Directors with written Manager Reports monthly. This teamwork allows the Community Manager to then concentrate on telephone calls, current and future maintenance requirements, community inspections, assist with covenant enforcement and improvements to the community.

Sentry Management offers the following Support Services:

Accounting
Trained bookkeepers in the departments of accounts receivable, accounts payable and general ledger coordinate their work to provide the Board of Directors with a monthly financial report which is both accurate and easy to read, and meets the requirements of governing documents and statutes of the state.

Administration
An organized staff handles the day-to-day tasks of preparing agendas, minutes, violation letters, construction lien law requirements, filing of annual corporate reports and condominium fees as required in each state. Meeting notices, financial reports, newsletters, etc. are mailed to the membership, in accordance with the applicable laws, and affidavits prepared when necessary.

Closings
Experienced closing associates work with title companies to ensure that new owners are properly billed for association fees at closing. After the closing, packages are mailed to the new owner containing fee and management information, and any other information the association chooses to provide, such as documents, rules and regulations, etc.

Collections
Fast and professional collection of association assessments from late notices through the lien stage. If necessary, the collections staff works with the attorney chosen by your association when continued delinquencies or further collection action is required.

After-Hours Assistance
Board members, as well as residents, may leave voice messages for the community manager or departments of accounting, closings and collections any time, day or night, by using Sentry's voicemail system. Of course, a 24-hour answering service is available for emergencies.

Investment Property Division
Many associations find it beneficial for management to handle leasing transactions of individual units to ensure that rules and regulations are explained and records are kept current. Sentry's Investment Property Division makes investigations to qualify tenants and handles the lease approval process for those Associations which require Board approval.