Community Association Services, Inc. (CAS), established in 1976, specializes in the management of condominium, townhome, and homeowner associations in the Triangle, Charlotte, and Sandhills regions of North Carolina.

We have the experienced managers and financial staff to help you take the headaches out of running your association. We can provide anything from basic bookkeeping services to full management of your association. Our local managers’ relationships with the areas’ best contractors - from landscapers to handymen – will help you find quality services at fair prices.

CAS is committed to being at the forefront of the community association management business. The dedication and expertise of our staff including CPAs, MBAs, and JDs ensures that your association will run smoothly. You will benefit from the experience of individual managers and from the collective resources of one of the most knowledgeable and successful community association management firms in North Carolina.

The technology services that we offer are unprecedented in North Carolina. Our associations can establish their own web presence to securely view their dues payment history, architectural review history, track work requests, store and download association rules, calendars and forms.

We also have the leverage to offer value-added banking and insurance services to further reduce the cost of running your associations.

CAS has been awarded the Accredited Association Management Company (AAMC) by the Community Associations Institute. This accreditation is the only national recognition awarded to management association companies.

We believe that an association should function as both a community and a business to meet the expectations of its members. It is our objective to enhance the lifestyles within our communities and to increase the value of our customer’s assets. We will reduce your worries by getting the job done the right way, the first time. We will apply our broad knowledge to bring you cost effective and timely solutions. You will receive will receive friendly and courteous service. You will be respected and never taken for granted.

Services

A community association operates as a government, a community, and a business, making it a truly specialized organization. America's 231,000 community associations are led by more than a million volunteers - homeowners who dedicate their free time and expertise to serving on boards and committees to ensure that all residents can enjoy the benefits of their community. It's an enormous job with a great deal of responsibility. Selecting the right management company can make the job much easier.

The qualifications of the employees of CAS are simply unsurpassed in the Association management industry in North Carolina. With a CPA, PCAM and Attorney on staff, we are able to bring a level of expertise that cannot be provided by the personnel of typical management companies. This often benefits the associations by reducing audit fees since our CPA prepares the records in order to expedite the outside Auditor’s work. Legal fees may be reduced as well since a “quick” legal answer may be handled without having to contact the Association’s attorney. We also have managers who are certified and licensed to operate commercial swimming pools and landscape companies. These credential provide a higher level of management expertise to the Board of Directors..

CAS Services

Our Home Owner Association Administrative Services include:

Supervise Maintenance of Common Facilities

• Coordinate and consult with Board and committees on maintenance program
• Periodic inspections of the common property
• Initiate preventive maintenance programs
• Assist in drafting bid specifications for work to be done
• Negotiate contracts on behalf of the Board
• Oversee maintenance of landscaping
• Inspect completed work as necessary

Accounting Services

• Bill, collect and deposit assessments
• Send delinquent notices and submit to Board statement of delinquent accounts
• Coordinate collection actions when directed by the Board
• Pay all obligations of Association as provided in the budget or approved by Board
• Prepare quarterly or monthly operating statements
• Cause all necessary tax reports to be prepared
• Assist the Board in drafting annual budgets

Insurance Coverage

• Define requirements in Declaration
• Ascertain replacement value or required value
• Obtain bids and place insurance
• Process Association's insurance claims

Administrative Functions

• Consult with the Board on standards to be maintained for the Association
• Assist Board with Interpreting the Declarations, Covenants, and By-Laws
• Attempt to secure compliance by owners/guests with the Declarations, By-Laws and Rules of the Association
• Coordinate meetings. Issue meeting agendas and notices, attend meetings, and distribute Board packages
• Process Architectural Review Applications
• Maintain thorough communications with Board members
• Assist Homeowners regarding questions and issues
• Maintain and provide and provide access to association records
• Maintain homeowner database

Attend Board meetings

• Assist in preparations for homeowners meetings and attend them
• Distribute pertinent information to owners as agreed upon
• Recommend and set up operating procedures for the handling of maintenance and complaints.
• Assist Board in defining areas of responsibility of owners and Association

Computer Services

• Provide a basic web presence for each client associations to download association rules, by-laws, covenants, clubhouse reservation forms, and other online documents
• Optional web access for homeowners to securely view their dues payment history, architectural review history, and to track the progress of their work requests through our computerized work order system.
• All web site homeowner data is populated by our accounting software, TOPS. TOPS is specialized software developed for the unique needs of homeowner associations. Owners can view their homeowner data as it is set up in our data base and can submit online any corrections or changes. The TOPS software allows owners the option of dues payments with a lock box payments coupon or the convenience of automatic drafts (ACH).

The required services may be customized depending on the size and type of association.