At Community Solutions Southeast (CSS), we realize that a home is probably the largest single investment made by an individual. We also know that it is more than just a financial endeavor. A home is the heart of the family. It is where you live and recreate.

Your homeowners association protects your investment by ensuring that the standards of your community are maintained.

As your management company, CSS is as dedicated to your community as you are. We respect the fact that time is money and your time, especially, is valuable. That's why our experienced staff is committed to making your role within your community efficient and effective.

We are well-versed in the delicate issues involved in home owner association governance and will provide your board the tools you need for success.

Our Services

Administrative

• Board Meeting Attendance
• Special Meeting Attendance
• Annual Meeting Attendance
• Annual meeting coordination (Location and time)
• Membership Roster
• Records and files maintenance
• Resale’s: preparation and processing of transfer information
• Resident information list
• Resident Orientation (Welcome Packets)
• Newsletter Editing, Typing and Distribution (A committee should be formed to complete this task however, CSS will develop a newsletter for the Association at a charge )
• Special Mailing (We perform this along with the help of the Board of Directors)
• Special Photocopying
• Specification/bid preparation/coordination (We perform this along with the help of the Board of Directors)
• Contract Awarding (The Board of Directors instructs us who to sign contracts with)
• Standard operating procedures review (We assist the Board of Directors with this)
• Legal (attorney) liaison (We act as the liaison for the Board of Directors when dealing with legal issues)
• After-hours answering and emergency assistance service
• Work orders-recording processing
• Rules, regulations enforcement (We handle this at the Board of Directors direction)
• Association/directors and officers insurance liaison (We make sure by contacting insurance agents to make sure your association policy is the way it needs to be)
• General Correspondence
• Manage the on-site personnel (At the direction of the Board of Directors)

Financials

• Assessment Collection
• Delinquency Follow-up
• Lien Filings (Depends on Attorney)
• Foreclosure Proceedings
• Bill Approval
• Bill Payment
• Financial Report Preparation
• Tax Return Preparation (We provide the information to an outside contractor)
• Year-end Financial Report
• Year-end Audit (Review) (We provide the information to an outside contractor)
• Budget Preparation (We assist the Treasurer in preparing the annual operating budget)
• Reserve Analysis (This may be done with the assistance of the Board as well as an outside contractor)
• Insurance Specification Preparation (We provide the information to an outside CPA Firm)

Building & Grounds Maintenance

• Janitorial (Performed by outside contractor)
• Pool, spa, sauna and equipment (Performed by outside contractor)
• Plumbing, Painting (Performed by outside contractor)
• Minor repairs/maintenance (Performed by outside contractor)
• Periodic building/amenity inspection report (We perform this with the help of the Board of Directors)
• Site Inspection Report
• Landscape-Lake/Pond (Performed by outside contractor)
• Tennis Courts (Performed by outside contractor)
• Street and walk sweep (Performed by outside contractor)
• Trash collection (Performed by outside contractor)
• Contract performance inspection (We perform this with the help of the board of directors)
• Grounds inspection report

Other Management Services

• Information concerning laws/ordinances (We perform this with the help of an outside contractor)
• Information concerning rules/regulations (We perform this with the help of an outside contractor)
• Pool Attendants (Performed by an outside contractor)