MANAGEMENT SERVICES

• rent collection
• accounting and statement distribution with easy to read explanations
• legal processing
• lease agreement compliance
• tenant account management
• security deposit management
• utility management, if needed

ROUTINE MAINTENANCE

• pest control
• preventative maintenance related to plumbing, lighting, appliances, heating/air conditioning and apartment fixtures & hardware
• maintenance bundle plan (additional cost, optional)

TURN OVER MAINTENANCE

• unit inspections
• maintenance recommendations
• bid solicitation
• contractor scheduling and supervision
  • trash out
  • painting and drywall repairs
  • cleaning
  • maintenance repairs
  • carpet cleaning
  • extermination
  • lock changes

EMERGENCY MAINTENANCE

• 24hr emergency maintenance response, in accordance with Lease Agreement
• 24hr management response, if needed
• correspond with local fire and police departments, as needed

MARKETING

• print media advertising in trade publications, newspapers and/or university publications
• internet web sites
• network with local businesses, housing relocation companies, realtors and neighboring apartment communities
• university “off campus housing office” listings for properties near a University or College
• Prepare Market Analysis to recommend rental quotes

LEASING SERVICES

• leasing information calls
• property and unit tours
• fair housing compliance and qualification establishment
• application processing & lease preparation
• tenant orientation and move in procedures
• security deposit collection and key distribution
• provide property and in unit rules and regulations