Haven Property Management, LLC (Haven) serves the needs of residential property owners by providing a complete property management solution.

Haven provides responsive and dependable property management services to handle the burden of residential home repairs, tenant relations and other rental property tasks while clients enjoy the profits from their real estate investment.

Marketing

Our focus is on working hard so you don't have to. If your rental property is currently vacant, Haven executes a marketing plan to quickly acquire a quality tenant. While market conditions often impact the time it takes to rent a vacant property, Haven strives to look beyond market conditions to reach potential renters. Its tenant marketing process includes targeted advertising, sales expertise during showings, and an efficient approval process.

Operations

Daily property management operations for rented properties include handling all accounting issues, such as collecting incoming rent payments and disbursing rental payments to clients, scheduling or performing repairs, managing rental agreements, and maintaining positive tenant relations.

Our advanced screening process helps in placing high-quality prospective tenants. For every rental application, Haven performs a credit check, employment history and current employment verification, social security number verification, criminal background check, and rental history search (including past evictions).

Repairs

Haven maintains a network of service and repair contractors located near its properties to ensure prompt service calls. General repairs are scheduled by Haven based on availability and cost. To ensure a competitive rate, contractors bid on large jobs such as exterior painting or flooring restoration, and other non-urgent, major repairs. For urgent needs such as plumbing or heating/cooling repairs, Haven accepts 24-hour emergency calls and uses its top contractors to service the emergency.

Pricing and Terms

Haven's pricing is simple and competitive. The monthly fee for residential properties is 9% of the client's designated rental price. In addition to the monthly fee, a marketing fee of 45% of the rental price covers advertising expenses for each new property. This fee is due upon signing a management agreement and each time the property is vacated for any reason.

Haven offers a one-year term lease agreement that renews each year until either party provides notice of termination. Ask to see a sample Management Agreement for more information.

Accounting

Haven handles all of the client's accounting needs. Clients will receive their rental payments on a monthly basis. Each payment consists of the rent amount minus the pre-determined property management fee and repair or property maintenance costs. Repairs and maintenance charges over $100 are discussed with the client prior to the repair being performed.

Haven provides its clients a year-end accounting summary for tax purposes. We maintain files on the property, including maintenance records, documenting all work that has been performed on the property under Haven's management.