Successful property management requires more than a casual impression about the neighborhoods where you work. It requires continuing evaluation of a number of factors that can only be gleaned from a consistent presence. As a result M & J concentrates in a particular target zone and although we have management interests in other parts of Syracuse, our area of greatest attention is the neighborhoods traditionally known as the Far Westside, Tipp Hill and Solvay.

Property Management

Certain aspects of property management will be more important to you than others. Below is a list of the ten things our clients tell us is most important to them. These points keep coming up time and again.

I want my property manager to be thorough and professional.

Actually all the other questions roll into this one, however, from the business prospective M & J Property Management::

• has an excellent working knowledge of the New York state and Fedral laws relating to tenancy.
• keeps computerized records of all fascets of the business using state of the art software systems.
• maintains strict tenant selection criteria.
• is run by owners with many decades of successful business management.
• keeps computerised diary records of all conversations with you and your tenants. These records.can prove priceless in protecting landlords and property.
• utilizes staff who have proven their expertise in public relations, real estate, a variety of building trades, finance, law, investment and who know the high standards you should expect.

In short, we credit our ongoing success to friendly and honest inter-communication with tenants and property owners conducted in an efficient businesslike manner. Tenants appreciate our care and attention. Property owners appreciate our businesslike approach

The services featured in the paragraphs below are further examples of our thorough approach.

I want my property manager to give me the edge at no extra cost.

If "the edge" means better returns on your investments, then we are your choice. In every way we are your partners, and that includes more than the obvious business functions. As suggested elsewhere, If you are our client, you are invested in exactly the same neighborhoods as we are invested in. Our business philosophy revolves on maximizing medium to long term investments not cut and run quick profit schemes that destroy property values.. We are active in our neighborhoods and that activity improves property values in measurable ways. We're known by our neighbors; we're participate in neighborhood organizations and we spend untold hours doing whatever is necessary to make sure the upward trends in property values in our target area continues. Our reputation and our neighborhood efforts are your edge and indeed they cost you nothing extra.

I want my property manager to make being a landlord easy.

M & J Property Management:

• acts as the central point of contact between you and your tenant. Giving you the peace of mind that professionals are handling all fascets of the landlord - tenant relationship in a manner that will maximize your returns.
• is glad to supply all information required to help make your decisions regarding insurance easier including providing necessary photographs of property.
• protects your investment by:conducting at least one thorough property inspection every 16 weeks and sending the reports to you.
• arranges all maintenance work with qualified craftsmen and inspects all work before payment.
• keeps and makes available property management records using our dedicated automated software.
• locates and interviews prospective tenant's current landlords.
• verifies every area of the lease application form.
• conducts a face to face interview with every tenant before commencement of lease.

I want my property manager to give me the highest rate of tenancy possible.

M & J Property Management:

• has access to an existing pool of prospective tenants generated through the internet, other media advertising and the recommendations of current tenants.
• maintains the proper courteous relations with your tenants.
• advertises your property in local newspapers and on the internet.
• sets your property�s rent by using continuing market analysis of properties within the area.
• reviews tenancy agreements one month prior to their expiry date. Reviews renewal rates and offers renewal to your tenant unless otherwise instructed by you.
• treats your tenants with courtesy and respect as the better the relationship we build with your tenants the better your financial returns.
• ensuring your tenants have no excuse for late rent by promptly dealing with their concerns
• builds trusting relationships

I want my property manager to look after my property.

M & J Property Management:

• conducts a full and detailed inspection of your property complete with a written report supported by photographs, if needed, prior to your tenant moving in. A copy of the report is given to your tenant to check, sign and return to us. This is the agreed condition of your property and is kept safely in our files until required again at the end of the lease.
• carries out inspections of your property at least every 120 days for the duration of the tenancy complete with reports sent to you..
• If on inspection we are unhappy with a tenant�s care of your property, we send them a letter with a Notice to Remedy Breach and re-inspect in two weeks. All inspections are reported to you.
• uses only our trusted tradespeople to carry out maintenance.
• follows up reports from our tradespeople who tell us if they see anything unusual when working on your property.

I want my property manager to have competitive fees.

M & J Property Management fees are generally as follows.

• One month's rent at the start of our services and 10% of collected rents thereafter.
• 5% supervision for sub-contracted repairs, maintenance or construction.
• $30.00 per hour for upkeep and maintenance services such as repairs, mowing and shoveling performed by M & J
• If tenants already occupy the property at the start of our services the fee will probably be reduced.

I want my property manager to make sure I'm getting the maximum fair rent for my property.

Setting rent is a matter of knowing what the market will bear in particular neighborhoods and the attractiveness of the rental in that neighborhood. This is one of the reason M & J Management narrows most of its focus into a concentrated area. Generally people are supprised when they hear what we are able to get fro rental fees because they generally set upward trends in motion. We look for clients who are interested in improving property values, not just collecting rents. Clients who follow our guidance in repair and maintenance issues will find their medium to long-term housing ROI to be much higher than they could otherwise expect.

I want my property manager to make sure I avoid common pitfalls

M & J Property Management has strict protocols to cover all the common pitfall areas. :

• Arrears
  • Rent arrears are checked on a daily basis.
  • A letter is sent and a phone call is made to a tenant in arrears.
  • If required, a Notice to Remedy Breach is sent to the tenant by your property manager, followed by a notice to leave if the breach is not remedied.
  • Eviction procedure is commenced if necessary. This is kept to a minimum because of our daily checking.
  • Eviction occurs after a consultation with you covering Rental Arreas or any other violations of the Tenancy Agreement.
• Keys
• Accounts
• Courts
• Inspections
• Files
• Communication
• Vacancies
• Insurance

I want my property manager to answer any concerns that may come up.

The owners of M & J Management are Melody and Jay Holman. We are happy to spend whatever time you feel necessary with you personally. As we have stressed throughout, high levels of communication and prompt response to all situations is a major key to professional property management. It would not be possible for us to grow or build our good reputation without this as a priority.

I want my property manager to do such a great job I�d happily recommend them.

And of course, we give the last word to our clients.