Pinnacle Management Group offers superior residential, commercial and association property management with a passion for personalized customer service. Founded on strong business ethics and principles, Pinnacle Management Group is flourishing in the Charlotte and surrounding areas. Continually improving our services and enhancing the customer experience is what Pinnacle Management is all about. As members of the Community Associations Institute our staff brings extensive professional experience to our clients. Pinnacle is supported by professional assistants, an exceptional accounting/bookkeeping department, and a knowledgeable, friendly staff.

Pinnacle Management is committed to building our customer base on superior customer service. The customer is our top priority, and we consider each association and resident important. Pinnacle Management earns the respect and support of our clientele by maintaining a level of professionalism that is the best in the industry. We would like the opportunity to serve you, as well. We are standing by; ready, willing and able to help your association reach new heights.

Our Services

"Community Management of your most precious resource...Your Home"

Association Governance Services
A cornerstone of a successful association is effective governance principles and practices - principles that support communication and practices that delineate responsibilities

Business and Financial Services
Maintaining complete, accurate, and timely association financials is a cornerstone of our firm. We produce all the necessary business and financial information your association will need to make sound decisions

Community Building Services
Our managers play a key role in building a sense of community and positively affecting members’ perceptions of their association through consistent communications and management of quality events

Online Services
Our “Smart Technology” service has been created to bring convenience, savings, accessibility to information, and management efficiency to community associations, its professional managers and staff, its board of directors, committees, volunteers, and its residents

Our homeowners association Web site software by AssociationVoice has been created to bring convenience, savings, accessibility to information, and management efficiency to community associations, their professional managers and staff, their board of directors, committees, volunteers, and their residents. The service has been designed to be easy-to-use, easy-to-update, and to provide extensive search capabilities.

Our online services will help you to instantly, efficiently, and economically:

• Distribute association information and documents
• Target and send group emails and mailings
• Collect resident information and requests
• Collect assessment payments and fees
• Support resident self-service and access to information
• Optimize use of volunteer time and resources
• Provide education on procedures and rules

Property Management Services
We know that a well-maintained property produces the highest returns for owners - and we’re proud to offer a long list of satisfied owners as testimony to our maintenance programs

Our staff has the ability to identify and solve your maintenance issues quickly and effectively utilizing our network of carefully screened vendors—vendors who know the level of service and quality our clients expect. As part of our maintenance program, we provide regular site inspections of the property, present our findings to the Board, and assist in securing bids when maintenance work is needed.