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About Signature
Signature Property Management provides a full array of professional apartment and condominium/community association management services. Based in Kansas City, Missouri the firm manages over 3,500 residential units in 25 communities.
Our Mission is to maintain a comfortable atmosphere for our residents and create value through professional management services for our owner/clients
Apartment Management
Value enhancement is the focus of our business. Signature corporate supervisors and administrators have over 60 years of combined experience in providing full apartment management property services to local and out-of-town owners. Our leadership and staff are experienced professionals who have devoted long careers to property management, understanding each property's unique requirements. Whether its Class A new-construction or Class C repositioning, our 120 in-house and on-site employees assure long- term continuity and direction. These people know the business. Their goal is to provide solutions before there's a problem. And, by delivering quality services using state-of the art technology, resident retention is increased resulting in lower turnover costs and higher occupancy.
Value enhancement is obtained through:
- Establishing a marketing plan, a business plan and annual budget to maximize income, minimize expense and maintain the property in appropriate physical condition commensurate with owner’s goals.
- Hiring proven on-site management staff hired, trained, supervised and monitored to meet established performance goals.
- Utilizing proven marketing resources, internet, guides and referral programs. Establishing an organized sales program to call on “feeder employers” on a consistent basis.
- Systematically comparing actual financial results to budgeted goals. Continued professional staff training, mentoring, instructing and monitoring to obtain maximum results.
- Financial preparation and reporting are handled via the internet. Owners may review current accounting reports in real time 24/7. Data is stored off-site in redundant location.
- All rental deposit checks are scanned or directly deposited into the operating account thus immediately earning interest. Payroll and clocking in and out are processed wirelessly resulting in better monitoring of employee hours and potential overtime.
- On site, multi-family residents require fast response to their service requests. Through our Service Request System, our staff monitors every detail of tenant service resulting in improved tenant satisfaction and thus better retention.
Condominium Management
For Board Members of Condominiums and Condominium Developers, selecting a community association professional management company can be a daunting task. Buying a condominium home is one of the largest investments that will be made in a lifetime. And as a marketing and to smooth the transition to the Board, Condominium Developers must insure that they obtain the best possible property manager available.
Our Condominium and Community Management Duties Include:
- Attending and taking minutes at Board meetings
- Setting up by-law changes, agendas and election of officers
- Maintaining resident and tenant rosters
- Preparing required association certificates and other functions involved in unit sales
- Preparing and maintaining owner information pamphlets
- Welcome new members
- Assisting in the production of the Newsletter
- Preparing and coordinating specifications and proposals such as insurance and major capital projects
- Hiring, terminating, training, counseling, mentoring, and supervising on-site staff using proven job descriptions and work order specifications
- Developing and maintaining long range capital and management plans
- Working with Association's attorney
- Preparing monthly financial reports and handling payroll administration, including periodic tax filings
- Maintenance of exterior and interior common areas commensurate with the community's desires
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