Contacting Property Manager...
Berger Real Estate Services
PO Box 609
Southeastern, PA 19399
Types of Properties We Manage:
- Multi-Family (20-99 units)
- Multi-Family (100+ units)
The Right Choice for Your Property Management
"We take personal ownership in every property we manage."
Every client of Berger Real Estate Services receives the same benefits and attention as the properties we own. Our clients genuinely enjoy working with us because we pride ourselves on being honest, trustworthy, and responsive at all times.
As a property owner, you know how much work it takes to effectively manage your property and tenants. Whatever the reason that has led you to consider a property management company, you can rest assured that your property will be performing to its highest potential once you choose us.
Property Management Services
Berger Real Estate Services handles all facets of residential property management. Our reputation is built on a 35 year, multi-generational history of providing outstanding performance and maintaining trusted relationships. At the cornerstone of our success is a skilled, close-knit management team that combines talent, expertise, and professionalism with a positive, pro-active approach. Our goal-oriented management philosophy is dedicated to exceeding resident expectations and fostering a strong sense of community at every property we manage.
Facts about the Properties We Manage
- We have mastered alternative revenue streams, which has resulted in our communities earning an annual average of over $700 per apartment in non-apartment rental income.
- Our communities operating income has increased by 4.88% and 7.80%, 11.89% in 2010, 2011, and 2012 respectively.
- Our communities' occupancy has been 95.15%, 96.9%, and 96.3% while our annual rental increases have averaged 4.50%, 3.80%, and 4.85% for 2010, 2011, and 2012, respectively.
- Our communities have 37.3% less bad debt loss than the industry average.
- Our communities' resident retention rate is 14.3% better than the industry average.
- 96% of residents are satisfied with their move-in experience.
- 23.4% of new residents have been referred to their community by satisfied residents. This is our top advertising source.
Leveraging Technology for Success
We recognize the importance of technology in providing superior customer service to our residents, as well as operating our business efficiently.
Here are some ways that we leverage technology:
- Electronic fund deposits offer residents the option of paying rent online through an ACH transaction, which automatically posts to the resident ledger. 65% of residents pay rent online.
- Online maintenance service requests and facilities management allow residents to submit service requests online.
- Online leasing process allows future residents to apply for an apartment 24/7 and continue with the online process to sign their lease online at their convenience.
- Electronic storage, retrieval, security, and archiving of all documents and forms associated with the property management process allows real-time, on-demand access to these documents from anywhere in the world.
- Automated marketing and leasing processes, which electronically record all contacts with prospective residents to ensure that every lead is properly managed and accurately reported to evaluate the success of marketing sources and leasing teams.
- Sophisticated computerized systems to allow owners, executives, and employees access to real-time, on-demand, financial and operational reports. These systems link each multi-family asset to the firm's corporate and regional offices.