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Contacting Property Manager...

Heights Houston Property Management

   4707 Eigel
   Houston, TX 77007

Types of Properties We Manage:

 -  Single Home/condo (up to $300K)
 -  Single Home/condo ($300 to $500K)
 -  Single Home/condo ($500K to $1M)
 -  Single Home/condo (over $1M)

Heights Houston Property Management
Heights Houston Property Management
While other property management companies simply claim to be big, Heights Houston Property Management combines all the good qualities and efficiency of a large property management company while delivering client service on an intimate, highly personalized level. It's an approach created by principals Sue Wick and Eddie Mullins, both highly experienced residential property managers and members of the National Association of Residential Property Managers. With more than two decades of experience, Sue and Eddie promote the highest level of service at competitive prices.

Unlike rent processing companies, Heights Houston Property Management staff remains true property managers. Our clients range from experienced landlords to new owners exploring the prospects of earning income by renting their property for the first time. When you hire a property manager and they act as your advocate while looking after all aspects of your investment, you enjoy peace of mind.

The Advantages of Teaming with Heights Houston Property Management:
Regular Communication

  • Separate monthly newsletters to owners and tenants
  • Periodic memos emphasizing the important aspects of property care
  • Tenant move-in packets with information on communication and property care
  • In the event of home owner association (HOA) issues or violations, HHPM asks owners for preauthorization (via form) to promptly resolve any HOA concerns

Marketing

  • Convenient in-house leasing agents
  • Public postings on the Houston Area Realtor (Har.com) and Multiple Listing Service (MLS)
  • Listings on over 30 rental-specific online sites
  • Postings on distinct yard signs
  • Email campaigns via in-house-database targeting area realtors

Comprehensive Screenings for Qualified Tenants

  • Employment verification
  • Credit report history established
  • Rental history and any evictions examined
  • Checks for criminal backgrounds
  • Security deposit amount determined and verified
  • Applicant age and submitted application completeness verified

Good Relationships with Owners and Tenants

  • Convenient and responsive e-mail access for issues, questions and concerns
  • In-person meeting with all new tenants prior to move-in
  • Rapport established via meetings and calls with existing tenants
  • All property issues and concerns addressed with professional and appropriate measures
  • Owners updated on the status of rent, lease, repairs, HOA notices and other items

Leases Defined and Enforced

  • Leases are always reviewed prior to determining course of action
  • Owner and tenant notified about eviction processes prior to filings
  • Late rents prompt posting of Breach of Lease and Notice to Vacate notifications
  • Breach of Lease notices include details of any noted violations

Regular Property Surveys and Walkthroughs

  • Biannual walkthroughs of your property with reports and picture(s)
  • Walkthroughs conducted during move-in and move-out events
  • Additional walkthroughs can be scheduled for modest fees
  • Walkthroughs may be conducted in late rent situations, if appropriate

Repair Coordination

  • 24/7 tenant maintenance requests available through our website
  • Afterhours and weekend emergency response phone line
  • Skilled maintenance coordinator available to assess and track repairs and maintenance
  • Owners notified regarding any maintenance approvals and payments
  • Feedback and status reports provided throughout the repair process
  • Vendor access to property coordinated through maintenance coordinator

Convenient Accounting and Documentation Access

  • 24/7 online property account access to reports, documents and leases for all owners
  • Online payment options for tenants via Electronics Fund Transfer (EFT)
  • Owners enjoy the option of payments via Authorized Clearing House into designated accounts
  • Timely year-end tax statements processed

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