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    Contacting Property Manager...

    One Step Realty

        28th Street
       Grand Rapids, MI 49546

    Types of Properties We Manage:

     -  Single Home/condo (up to $300K)
     -  Single Home/condo ($300 to $500K)
     -  Single Home/condo ($500K to $1M)
     -  Single Home/condo (over $1M)
     -  Multi-Family (2-4 units)
     -  Multi-Family (5 -19 units)
     -  Multi-Family (20-99 units)
     -  Multi-Family (100+ units)

    One Step Realty
    Visitors' Choice Award 2013 Visitors' Choice Award Visitors' Choice Award Visitors' Choice Award A Company You Can Rely On
    • Our company has been in business in the Grand Rapids area since 1978.
    • Our excellent reputation for professionalism and integrity continues to be earned day by day.
    • One Step Realty and Property Management is a member of both the National Association of Residential Property Managers (NARPM) and a Home Management Network Company.
    • We know the Western Michigan market and how to get you the best rent - and the best tenants - for your property.

    Learn how One Step Realty and Property Management can turn your property into a good investment.

    One Step Realty Property Management Services

    Property Evaluation and Startup Services:

    • We conduct a complete initial evaluation of your property.
    • We establish market rental value based on comparables for your area.
    • We evaluate the property condition and recommend repairs and decorating.
    • We make suggestions to maximize rental value and property appreciation.
    • We identify and correct conditions that might expose you to liability.
    • We collect all necessary information and review existing documents pertaining to your property.
    • We set up your property in our computer system and create files and checklists to cover all details of handling the management
    • We comply with any applicable municipal requirements for registration or inspection

    Attracting Qualified Tenants:

    • Our extensive advertising and marketing get your property leased in the shortest possible time
    • We handle all tenant inquires and property showings.
    • Our 24-hour voice mail rental hotline never stops promoting your property.
    • We provide internet exposure for your property, complete with digital photos.
    • We have extensive contracts with relocation companies and major corporations.
    • Our huge Realtor network and multi-list service give added exposure
    • We participate in a nationwide referral program to further promote your property.

    Careful Tenant Screening and Selection:

    • We have years of experience in judging qualifications.
    • We have instant access to detailed credit information
    • We perform thorough reference checks covering employment, former landlords and credit history.
    • Each applicant is required to complete a detailed application form.
    • We conduct in-depth interviews with every rental applicant.
    • Our committee review process uses a complex scoring method to approve tenants.
    • We are a buffer for you- we do the rejecting and ask hard questions.
    • Our record of selecting excellent tenants is outstanding

    Comprehensive Legal Forms and Leasing Documents:

    • Our legal agreements cover all important areas to protect all partied
    • We have developed very comprehensive leases based on years of experience.
    • We cover all required legal disclosures, all security deposit forms and legal notice forms.
    • We comply with Security Deposit Act, Truth In Renting Act, and Lead Paint Disclosure requirements.
    • We carefully explain all legal issues and responsibilities to tenants at sign-up.
    • All tenants are required to sign written leases and supplemental agreements.

    Rent Collection Services:

    • We handle all billings, notices and collections, keeping your income flowing.
    • We apply fair but firm rent collection policies.
    • We take quick action should delinquencies occur.
    • Although problems seldom arise, we will handle legal and court issues if needed.
    • We are a buffer for you when firmness is required.

    Complete Security Deposit Handling:

    • For your protection, we collect the maximum security deposits allowed by law.
    • We hold all deposit in our broker trust account, subject to State inspection.
    • We handle all legal procedures and notices in conformance with State law if forfeits or damaged daims should occur.
    • We perform move-in and move-out evaluations and carefully document any chargeable items.

    Property Evaluations and Protection:

    • We perform routine drive-by inspections to monitor how your property is being maintained.
    • We conduct semi-annual interior review and take appropriate action if needed.
    • We make property condition reports upon tenant move-in and move-out.
    • We have a key control system to help protect you and the tenants against unauthorized entry.

    Repair and Maintenance Contracting and Services:

    • We have 24 hour, 7 day per week maintenance to provide you and your tenants the professional attention needed.
    • We're maintenance experts-we know houses, the problems that occur, what repairs should cost and how to get good service.
    • Anyone working on your property has proper liability and workers compensation insurance, which is added protection for you.
    • Because of our volume, we can negotiate the best prices for you with carefully chosen contractors, or we will use your licensed and insured contractor if you prefer.
    • We help prevent costly repairs though preventive maintenance.
    • We maintain a systematic follow-up procedure to make sure work is done in a timely and satisfactory manner. This provides better relations with your tenants and helps keep them in your property longer.

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