Thank you so much for showing an interest in letting us be apart of your real estate investments. Whether you have one rental house or 200 duplexes our office strives to offer the best in quality, service and excellence. We work hard to make sure you don't have to deal with the hassles of maintaining a property or the duties of keeping tenants happy. Below is a list of the many ser-vices we can provide, but remember if you need a service that you do not see listed just let us know, we may have left it out or put into a different category. And don't forget to let us know which services you will not require, remember we are here to lower your stress level not add to it.

Feel free to contact our office at any time with any questions, remember we are here to take care of your headaches. Our customer service department stands ready to answer any questions that you may have, or direct you to who can. We are equipped to help you make the most of your rentals from residential to commercial.

• LEASING UNITS
  • advertise rentals
  • answer phone inquiries about vacancies
  • show vacant units
  • accept rental applications
  • run credit checks
  • select tenants
  • accept initial rents and deposits
  • negotiate rental rates
  • sign leases and sign property condition checklist
  • give required disclosure forms
  • offer residents optional upgrades and payment plans

• LEASE OPTION SERVICES

  A smarter and more profitable way to manage single family homes Included in our Lease Option package - CERTIFIED RENTAL tm FILTER PLUS PROGRAM MAI Financials REFI TO RICHES PROGRAM tm FREE EVICTION PROGRAM

• PROPERTY TURNOVER
  • inspect rental when tenant moves in
  • conduct anniversary meetings and send thank you letters
  • inspect rental when tenant moves out
  • general cleaning of unit after tenant moves out
  • clean floors, carpets and rugs
  • paint walls, baseboards, ceilings, lights and built-in shelves
  • clean kitchen cabinets, countertops, sinks, stove, oven and refrigerator
  • clean bathtubs, showers, toilets and plumbing fixtures
  • repair doors, windows, window coverings and mini-blinds

• RENT COLLECTION
  • collect payments when due
  • promote and establish auto draft and electronic payment plans
  • sign and send rent receipts
  • maintain rent-collection records
  • collect late rents and charges
  • inform Owner of late rents
  • prepare late rent notices
  • serve late rent, pay or quit and unlawful detainer notices on tenants
  • serve rent increase and tenancy termination notices
  • deposit rent collections in bank

• MAINTENANCE
  • conduct monthly drive-by inspections
  • conduct semi annual interior inspections
  • provide monthly report of maintenance, repairs and utility expenses to Owner
  • give rental violation notices when applicable
  • vacuum and clean hallways and entry ways (for buildings with common areas)
  • replace light bulbs in common areas
  • drain water heaters
  • clean stairs, decks, patios, facade and sidewalks
  • clean garage oils on pavement
  • lawn care, trim bushes and rake leaves
  • clean up garbage and debris on grounds
  • shovel snow from sidewalks and driveways or arrange for snow removal

• REPAIRS
  • accept tenant complaints and repair requests
  • inform Owner of maintenance and repair needs
  • categorize and maintain written log of tenant complaints
  • plumbing stoppages
  • garbage disposal stoppages/repairs
  • faucet leaks/washer replacement
  • toilet repairs
  • stove burners/hinges/knobs repair or replacement
  • appliance repair
  • light switch and outlet repair/replacement
  • heater thermostat repair
  • window repair/replacement
  • painting (interior/exterior)
  • key replacement
  • handle all other routine maintenance and repairs
  • coordinate repairs with contractors if needed (w/owner approval for jobs over $_____)

• OTHER RESPONSIBILITIES
  • Provide his or her number to tenants so they will have an emergency contact number.
  • Within reason, manager should be able to respond at any time to an emergency.
  • Meet or call owner weekly (or monthly) to consult on the job priorities and give updated reports on status of residents and management priorities.
  • Submit weekly/monthly time sheets to the owner detailing daily/weekly activities, materials purchased and receipts.
  • Manager will keep the following day(s) and times available for routine maintenance

Remember this is only a condensed list of the services we offer, please let us know if we are missing something. And don't forget that we have full time licensed Community Association Managers in our office that would be glad to answer any questions you have regarding our management of Homeowners and Condominium owners Associations.

*Licensed Community Association Managers

Administrative Services:

• Easy Developer turnover
• Compliance with Condo and Association Rules and Requirements
• Compliance with State Requirements
• Compliance with Required documentation and disclosures for both buyers and sellers
• Categorize and maintain complete and accurate records
• Proper meeting noticing
• Proper Ballot and election procedures
• Preparation of Meeting Agendas
• Conduction of proper Board Meeting and Membership meeting
• Keeping of Minutes and Association records
• Conference and Board rooms available
• Easy access for members to records required to be made available
• Professional handling and complaints and violations of associations and condos
• Accept board requests
• Answer phone inquiries about management issues
• Accept condo applications

• Professional Accounting Staff
• Preparation of Required Financial Statements
• Preparation of IRS Form 1099 for all vendors
• Preparation and filing of Annual Report required by Florida Department of State
• Establishing required Reserves and procedures
• Billing for fees, assessments, receipts, estoppel letters
• Preparing budgets and required mailings
• Procedures for reporting, mediation and arbitration
• Compliance with Annual corporate matters and reports
• Collection of dues, assessments, back payments
• Track and record all payments
• Inform owners of late payments
• Prepare and send notices
• Deposit collections in association account
• Quarterly report of all payables and receivables