• To preserve and safeguard the capital asset.
• To secure and maintain the greatest net return possible at minimal cost over the life of the asset.
• To maintain good working relationships between management, clients and residents.
• To enhance the value of the property through skillful management and well considered improvement.
• Handle resident relations and communications.
• Coordinate written rental\lease agreements and determine appropriate method and terms of such agreements. Request and verify renters insurance.
• Screen and qualify perspective residents.
• Evaluate property periodically to determine rental value through market surveys.
• Review the physical condition of the property and develop maintenance programs.
• Rent collection and security deposits.
• Disburse expenses with vouchers through trust account and provide monthly computer generated accounting statements.
• Resolve delinquent accounts, serve Notice.
• Provide real estate services at our option should property be for sale or exchange.
• Control and interface maintenance problems with residents and service technicians.
• Consultations

Advertising:
We use various media to advertise your property for rent/lease. Free local newspapers, Free craigs list online ads, window signs.

At Owners expense: San Jose Mercury News ads and other places of advertisement are used to attract most qualified prospective resident for your property.

Resident Screening:
We do our best to make sure that the resident will take care of your home/apartment home and pay the rent on time. We screen each prospective resident prior to occupancy. Not only do we obtain a credit report on each individual, we also check with past landlords and verify employment prior to occupancy.

While it's important for us to keep your property occupied, experience shows that it is more important to be selective in a process of choosing a resident. In the long run you will benefit because your tenant will probably stay longer and take better care of your investment. Ultimately Owner choice. Owner is provided with a copy of potential renters, rental lease.

Move In & Move Out Inspections:
Inspections of each unit are done before the new resident/tenant move in, small repairs that are needed are noted and are completed promptly also any existing normal wear is noted. When the tenant moves out another inspection is completed. Any repairs deemed to be the occupants responsibility are completed and deducted from the security deposit. The property is then cleaned and painted, if necessary, and made ready for the next renter.

Rents:
Rents are due on the first of the month and delinquent after the fifth. We make every reasonable attempt to cooperate with a good occupant, to insure rental payment. Should an occupant become delinquent, our procedure is set by law to start the eviction process.

Property Inspections:
Regular drive-by inspections are conducted, if any negligence of the community/property is noticed residents receive a notice of inspection and interior of the property is assessed.

Repairs:
We offer the flexibility of using your choice of professionals or to use our licensed and bonded team selected for responsiveness, quality of work, and cost efficiency. Ultimatley Owners choice.