Serving Riverside and San Bernardino Counties for over 18 years

"We are a company that believes in being proactive, not reactive."

Personnel
Our staff has extensive experience and training in their respective areas of oversight. We manage single-family homes and through our association with CENTURY-21 Lois Lauer Realty, we can assist you with Real Estate Sales.

Communication

A person answers our telephones. We do not use answering machines during normal business hours.

A staff member is available 24/7 for Emergencies.

Marketing

Our marketing is arranged to best suit your needs and target qualified clientele. We only manage properties in Riverside and San Bernardino Counties where we have become very familiar with the market conditions and realize maximum rents while minimizing vacancies.

Tenant Screening and Selection Process

• Completion of our Rental application.
• Supporting documentation, i.e.: valid driver's license, valid social security card, and/or Tax identification number.
• Last two checking statements and last two tax returns in the event tenant is self-employed.
• Investigate for Non-sufficient funds activity, and how it was resolved.
• Full credit check from the major credit reporting agencies.
• Debt ratio is determined in order to determine if Tenant is qualified.
• Civil and Criminal background check for bankruptcy, collection accounts, late payments, Unlawful Detained Actions Evictions. Criminal check for criminal activity, this includes checking The California Department of Justice's Registered Sex Offender Data base.
• Verify current and past employment.
• Investigate Tenants current and past rental history. Includes, payment history, condition of property when Tenants vacated, would the landlord re-rent to the Tenants.
• Additional screening as necessary.

Accounting

Our Computerized Accounting Program is quick, clear and concise. All accounting is electronically and manually backed up to prevent any lost data. Our reports can be adjusted to meet your needs.

Fee Structure

Our fees reflect a level of service to manage your properties effectively and as promised, not to just obtain a contract.

Repair and Maintenance

We have been successful in obtaining and maintaining a qualified list of contractors and vendors because of the number of properties we manage.

The Spaven Company uses only independent, unrelated contractors and vendors and does not receive referral fees or profit in any way. This assures that the property Owner receives competitive rates for all work and services.

We have staffing that track and monitor all maintenance requests. Our Accounting procedures also notify us if there seems to be unusually high cost or repeat cost for repairs at a specific property.