In contemplating what makes a great property manager, Simon highlights having processes and exceptional communication has key aspects. Incorporating a daily/weekly/monthly list of processes to do will help your property management company, Simon said. Some key processes he highlights include: incorporating rent review forms, bond refund forms, inspection reports, tenancy agreements, marketing plans, etc. The list can go on. Simon points out that investing time into these processes will give property managers an edge instead of only addressing issues when they come up.
Communication, Simon said, should be approached differently with every tenant. Using their education and past experiences, property managers should be able to perceive what methods should be taken to ensure the relationships with tenants are healthy and beneficial. The end goal should be to provide great, service according to Simon. Simon advocates for a willingness to adjust in different scenarios.
Read Simon’s thoughts in full detail?here.
Allen Realty is a 100% specialist Auckland Residential Property Management company with a growing network of local branches in Mt Eden, Auckland CBD, Greenlane and Manukau. Visit?www.allenrealty.co.nz?for information on their services.?