Every HOA board is comprised of members with a variety of different personalities and backgrounds. It’s this diversity that enables them to represent an equally diverse community of homeowners. However, are there any traits that every effective HOA board member has in common?
Here are the 10 characteristics that an effective HOA board member should cultivate in order to best serve their community:
1. Consistent: Board members need to be consistent in enforcing regulations within the community. When owners see that each person is treated equally, regardless of their relationship to you, they’re more likely to respect your authority.
2. Fair: Board members need to be able to set aside personal relationships and biases. They need to make objective decisions and set an example for the community with their actions.
3. Conscientious: Board members should be driven by a strong sense of integrity, across all situations. They need to abide by the laws that they enforce, even when no one’s watching.
4. Detail-oriented: Board members need to understand every component of the documents that their community is founded on before they begin to enforce a single policy. It isn’t easy digging into the details of your governing documents, but it’s a commitment that each board member needs to make.
5. Cooperative: Board members should be motivated by a desire to seek consensus. They have to be able to listen to all sides of an issue and work with people from varied backgrounds toward the common goal of improving their community.
6. Transparent: When board members readily share information with each other and the community, respect increases exponentially. Obviously, there are situations when confidentiality is key; but boards shouldn’t get into the habit of operating behind closed doors.
7. Adaptable: Board members can’t be resistant to change. If there’s a better way to do something, they need to be open to changing their strategy for the good of the community.
8. Thick-skinned: Board members can’t take things personally. Disagreements are inevitable, and a board can’t afford to have a member who’s vindictive, biased, or petty.
9. Able to ask for help: Board members can’t let their pride prevent them from bringing in an expert when necessary. They need the humility to admit that they don’t always have the answers and turn to an expert for advice when necessary.
10. Able to delegate: When things get busy, board members need to be comfortable relinquishing control over projects, trusting that others can carry them through to completion.
Speaking of delegating–have you considered hiring a property manager? From managing administrative tasks to resolving issues with owners, they’ll take a number of time-consuming responsibilities off of your plate. When you’re ready to start your search for a property manager in your area, All Property Management will be here to help.
Robin Burinskiy is the Senior Content Writer and Managing Editor for the All Property Management Blog and Buildium Blog. She cut her teeth as a marketing copywriter at Wayfair and TechTarget, and she spends her free time perfecting her lifestyle blog, Feather & Flint. She holds degrees in psychology, sociology, and songwriting.