FiveStone Property Management

Big-company expertise. Small-company attention.

FiveStone Property Management is a locally owned Memphis firm built by operators with more than 15 years of experience managing rental homes for national companies and private investors. We started FiveStone because owners should not have to choose between proven systems and a property manager who knows their homes personally.

Locally owned. Locally operated. Hands-on from roof to foundation.

FiveStone’s decision-makers work in this market every day. We inspect homes firsthand, stay close to the details, and make decisions based on what is actually happening at your property—not just what appears in a report or spreadsheet.

We are not a remote back office relying entirely on third parties from afar. When an issue comes up, the person making the call understands the property, the neighborhood, and the local vendors involved. And you can reach them directly.

What it feels like to work with FiveStone

• You know who is responsible for your home. You have direct access to a principal of the company when you need a decision—not another layer of customer service.
• We stay close to the property. Decisions about repairs, turns, and leasing are informed by firsthand local knowledge, not just photos, work orders, or a remote approval process.
• We explain the “why.” Whether we recommend a rent adjustment, repair, resident charge, or upgrade, you get a clear recommendation and the reasoning behind it.
• We protect the long-term condition of the home—not just this month’s rent. That means addressing maintenance before small issues become expensive ones and helping you make practical decisions about where to invest.
• We treat residents like people. Clear communication and prompt follow-through help create a better resident experience and reduce avoidable turnover.
• You receive organized financial reporting, but you are never expected to manage the manager through a portal. Technology supports the relationship; it does not replace it.

Good residents are one of the most important drivers of a successful rental property. We focus on responsive communication and timely maintenance because well-managed homes are more likely to attract and retain residents who care for the property and choose to renew. That can mean fewer vacancies and lower turnover costs over time.

We manage single-family homes and small multifamily properties throughout Shelby County, Tennessee, and DeSoto County, Mississippi.

Ready to talk? Request a quote and our team will be in touch shortly, or call our Memphis office now at (901) 554-8222. Learn more at www.5stonepm.com.