Carewell Property Management
With over 15 years of experience in property management across multiple markets, we bring a wealth of knowledge and expertise to every property we manage. Specializing in the dynamic Houston real estate market, we’ve built a solid reputation for delivering exceptional service and maximizing the potential of our clients' investments.
Our team takes a hands-on approach, ensuring every detail is taken care of with precision and care. We are not just a property management company – we are partners in your success. Our in-house team of professionals is dedicated to understanding your unique goals and working tirelessly to achieve them. From leasing to maintenance, we manage every aspect of your property with the same level of commitment and attention to detail as if it were our own.
At the core of our philosophy is our unwavering commitment to providing outstanding service. We understand that each property is a valuable investment, and we’re here to help you maximize its returns while minimizing the stress of day-to-day management. Let us be the trusted partner that takes your property management to the next level.
SERVICES
1) MARKETING
A well-executed marketing strategy is essential for attracting quality tenants quickly. We use data-driven insights to position your property competitively in the market, ensuring it stands out and achieves top rental value. Our goal is to fill vacancies faster and keep your property generating consistent income.
Dedicated Leasing Specialist
During the leasing process you will work with an assigned leasing professional whose only goal is to get your property marketed and get it rented quickly. During this time, you can expect us to be checking on your property and showing it to prospective tenants, as well as updating the listing on various websites, answering potential tenant questions and communicating with you. Our team will ensure that your property is presented in its best light online and in person to get you a great tenant.
Professional Rental Market Analysis
Pricing the home correctly is one of the most important factors in getting it rented quickly. Overpricing the home will cause the property to rent less quickly, costing you time and money. We start with a competitive rental price analysis which combines market data with our professional knowledge of current market conditions to give you the most accurate rental price possible. This will get the home rented fast and for the most that the market will bear.
Professional Photos
If your property doesn’t look good online then prospective tenants will not want to come view it in person. We take professional, high resolution photos of our homes - In our experience properties that have professional photos get rented much faster.
Online Advertising Exposure
We market your property through our property management software called Rentvine. It then syndicates the listing out to several websites, including all the popular rental sites like Zillow and Trulia.
2) TENANT SCREENING
We perform thorough tenant screenings and manage every step of the leasing process, ensuring your property is rented quickly and to the right tenant.
We strive to get your investment rented quickly, but feel it is important to get the RIGHT tenant versus the FAST tenant! Spending time up front and finding the BEST tenant for your rental creates a good experience all around, versus one that is stressful and frustrating.
Often times people think they just need to do a quick credit check and verify employment but there’s more to it than that. Our high quality tenant screening process digs deeper. We gather extensive information on the following...
- Credit Check
- Debt to income ratios
- Criminal history check
- Employment verification
- Eviction history check
- Previous landlord calls
Our screening process is not just based on a credit score only - we take a comprehensive look at the overall applicant. This process has proven to be extremely successful.
3) RENT COLLLECTION
Our seamless rent collection process guarantees consistent, on-time payments, so your cash flow never misses a beat. We handle every detail, so your income is always secure and hassle-free.
Collecting rent is easy if you have the perfect tenant who pays on time! But what if they don’t? Having someone in your corner who knows tenant law and the proper notices to send is critical!
If a tenant has gone beyond the grace period of the lease we provide them with a late rent notice, where we collect the appropriate late fees along with the normal rent amount. Worse case, if we have a tenant that does stop paying rent, we will assist in the eviction process and re-renting the property quickly.
We make paying rent easy for tenants with the online tenant portal that can be accessed 24/7. We encourage tenants to pay online, which means we can pay you out faster.
3) MAINTENANCE
We ensure your property is well-maintained by performing thorough move-in and move-out inspections. Any necessary repairs or maintenance are handled promptly, so your investment stays in top condition.
We know that a well-maintained home results in quicker rentals, lower turnovers, and in general, happier tenants! We offer our residents a secure portal to submit all maintenance issues, which can be accessed online with a simple click. Our Vendors are trustworthy and very quick to respond. We coordinate and communicate with the tenants, with you, and vendors for our maintenance scenarios. Protecting and maintaining your home and your investment is a top priority for us.
Vendor bills and receipts are emailed monthly with Owner Statements and are also available through our online Owner Portal.
How This Benefits You
- We offer quality repairs at competitive prices
- You can rest easy knowing your home is protected nights, weekends and holidays
- Accurate billing so you can keep track of your investment
- Prompt response to protect your property and keep your tenants happy
4) FINANCIALS
Easily track your investment with our in-depth financial reporting tools. Access your owner portal to view statements and other important details at any time.
We track your financials and reports to you monthly through our secure, advanced and fully automated web-based accounting system. With our detailed financial reporting tools, it's never been easier to keep tabs on your investment.
- All reports and tracking are further available at all times through the Owner Portal – just login and go!
- Convenience and self service for review of all statements
- Download owner statements & income reports
Log into your owner portal to view statements & more, such as:
- Rent collection and processing
- Payment of maintenance vendor bills
- Payment of monthly items at the request of owners
- Owner statement and direct deposit by ACH processing to your bank account
On an annual basis, you will also receive the following:
- Tax statements and 1099s
- Annual summary owner statement
- Single Home or Condo (Valued up to $300K)
- Single Home or Condo ($300 to $500K)
- Single Home or Condo ($500K to $1 Million)
- Single Home or Condo (Over $1 Million)
