Members of community association boards—like HOA’s—are frequently bombarded with tasks that need immediate attention. However, since board positions are voluntary, it can be difficult (or impossible) for members to respond to requests and needs in a timely manner.
Since mounting tasks and frustrated neighbors are never a good combination, many community association boards opt to bring in a property management company to relieve the pressure. Hiring a property management company to take over menial tasks saves board members time, money, and stress.
If your HOA Board is feeling the pressure, hiring help is often the next best step forward.
Before considering a property management company to partner with your HOA board, it’s important to clearly lay out responsibilities.
Typically, associations, including HOAs are responsible for…
Of course, the members of an HOA don’t necessarily do all of the above personally, but they are responsible for making sure those tasks are completed. They often hire outside services like contractors, security staff, an insurance company, or pool cleaners, to name a few.
But hiring these professionals takes precious time. Coordinating the completion of all the tasks in a timely manner is also sometimes beyond the realistic scope of a volunteer position.
This is where an HOA property management company can be extremely helpful. A property management company is able to take over the coordination of many HOA tasks. They may even be able to negotiate better rates for services. Because property management companies have established relationships with many contractors and services, they often receive proprietary rates.
When deciding to hire a property management company, make sure you aren’t falling prey to some of these common misconceptions.
Not every property management company is the same. When searching for what works for you, make sure you find a company that can adjust to your board’s needs. They should be able to create a management package that works for you.
While property management companies will often head up the collection of homeowner dues and allocate money to different projects around shared property, this isn’t always the case. Make sure you’ve properly vetted and interviewed a company before entering into any agreement!
When an HOA board hires a property management company, the company works for the board, not the other way around. This can be difficult for homeowners to understand. The HOA board is still in charge, they’ve simply hired help to accomplish all their tasks in a timely manner.
As mentioned above, the relationship between the HOA board and the property management company is a partnership. The association does not have to do everything the property management company advises, and can still act as they see fit if and when disagreements pop up.
While tasks are generally business-oriented, a property management company can also organize community events and help foster neighborhood relationships. This takes the pressure off HOA volunteers to make the neighborhood fun. Enjoy an evening by the community pool with snacks and drinks—organized by your property management company!
In the case of extreme weather, a property management company will have you covered. Whether a tornado sweeps through, a hurricane causes flooding or snow covers the streets, you’ll have an easier time getting back to normal with the help of experienced professionals. In the case of snow, a property management company can coordinate or schedule plowing of streets and driveways in the neighborhood. Also, the property management company is able to negotiate better rates for inclement weather services due to their relationships with companies and the many properties they manage. Because of this, everyone saves money.
The property management company typically heads up the collection of dues (and allocates them to various needs) so late dues are never another headache for your board.
Another advantage of having a property management company is that they can become advisors and partners over time. Since they have a wide range of experience across different properties, spanning many years, they’ll be able to act as an invaluable resource offering the specific advice and expertise your board may need.
Another thing that many property management companies excel at is managing money. If your board has any problems staying within budget or covering expenses, a property manager can help you get back on track and manage those finances with ease. Again, make sure the company you choose offers these services.
Living in a community has its challenges and, while it’s usually peace and harmony, occasionally disagreements do occur. If a disagreement escalates to an issue that needs to be handled by the HOA board, then a property management company can act as a useful impartial third party to help mitigate disputes.
If you’re ready to outsource a few of your HOA’s most onerous tasks to a helpful HOA property management company, there’s no better time than now to get started. Don’t hesitate to reach out with any questions. We’re here to help!