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Q: What recourse do landlords have for property manager conflicts of interest?

My property manager sold my tenant a new home. They wanted to break the lease three months early. The property manager re-rented the house for another 12 months without contacting me. He contacted me after he sold them a home and re-rented my home. The new tenant has pets. I…

Q: What are the document retention requirements for property management companies?

What is the document retention requirement of a property management company for power of attorney and financial lease documents? – Patrick from Jacksonville Beach, FL For real estate professionals, the general rule of thumb is that you should retain copies of all expired leases for at least seven years. This…

Q: Can property managers authorize emergency repairs without notifying the owner?

“Without any advanced notification to the rental property owner, can a property management company authorize repairs reported over a weekend by the tenant as an ’emergency’ and charge the owners for those repairs?”  – Denise from Maryville, TN That’s a great question that can usually be answered by a close…

Q: Can HOA dues be raised by the association manager without board approval?

“Our association management firm raised our HOA dues without the approval of the board. The annual financials were also not reviewed and/or approved by the board. The dues have since been rescinded because of my complaints to the HOA president. Also, the HOA president is approving invoices for services rendered…

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