Should my HOA hire a property manager?
Looking to save your homeowners association time and money? Hiring professional HOA management is often the key to managing your property smoothly and efficiently. While you may have association members willing to volunteer their time and services, our HOA managers have refined their skills with years of experience.
A professional HOA manager can help your group with the following aspects of running your association, just to name a few:
- Hiring and managing maintenance crews
- Negotiating discounts on required services
- Handling homeowner complaints
- Running HOA meetings
- Collecting dues and manage finances
- Ensuring legal compliance
Self-managing your HOA can seem like a good idea in theory, but in actual practice, hiring a professional property manager can not only be extremely cost-effective, it can help promote conflict-free relationships between neighbors.
What should I look for in a professional HOA manager?
While the HOA manager you choose should have all of the practical property management skills that come into play when managing a single family home or apartment complex, homeowners association managers need to be especially expert at interpersonal relations.
As Richard Thompson says in his Realty Times article "The Myth of HOA Self-Management", "an HOA manager needs the diplomacy skills of Henry Kissinger and skin think as a rhino's." While renters come and go---and can be evicted if they don't follow the rules---homeowners have a much bigger stake in the decisions made, and actions undertaken by, the HOA board. And, as Thompson points out, "owners can't be evicted."
With this in mind, it's important to hire an HOA management company that has proven methods for managing group politics and negotiating agreements among members with conflicting points of view. As you interview potential HOA managers, be sure to focus a significant portion of your discussions on understanding each manager's typical communication methods and tactics for conflict resolution.
How can I find an HOA management company?
You can search All Property Management's database to find HOA management companies in your area. Fill out our "free quote" form to have the local management firms you're interested in contact you. Most HOA boards interview several managers before making a final decision about which company to hire.