The property management company you hire will play a key role in the success of your property investment venture. Here are some interview questions that will help you determine which property manager you should hire:

Experience

• How many years have you been a property manager?
• Have you had any formal training in the field?
• What systems do you have in place that allow you to do your job efficiently?
• What aspects of property management do you find particularly rewarding/challenging?

Availability and Communication

• What are your office hours?
• What is your availability after hours? What arrangements do you have in place to handle emergencies?
• How quickly do you return phone calls?
• What types of regular communication can I expect to receive from you?

Practical Skills

• How do you go about pricing rentals?
• What vendors do you use for maintenance and other projects? How long have you worked with each of them?
• Do you use property management software for recording-keeping purposes? What types of records do you keep?
• In your view, what are the key elements of keeping an income property turning a profit?

Dealing With Difficult Tenants

• Tell me about a time when you've had to deal with a disruptive tenant. What steps did you take to remedy the situation?
• What percentage of past tenants have you had to evict?
• How does the evictions process work in this state?
• What legal services do you employ?

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