Property Manager Interview Questions

All Property Management Staff
property manager interview questions

The property management company you hire will play a key role in the success of your property investment venture. Here are some interview questions that will help you determine which property manager you should hire:

Experience

  • How many years have you been a property manager?
  • Have you had any formal training in the field?
  • What systems do you have in place that allow you to do your job efficiently?
  • What aspects of property management do you find particularly rewarding/challenging?

Availability and Communication

  • What are your office hours?
  • What is your availability after hours? What arrangements do you have in place to handle emergencies?
  • How quickly do you return phone calls?
  • What types of regular communication can I expect to receive from you?

Practical Skills

  • How do you go about pricing rentals?
  • What vendors do you use for maintenance and other projects? How long have you worked with each of them?
  • Do you use property management software for recording-keeping purposes? What types of records do you keep?
  • In your view, what are the key elements of keeping an income property turning a profit?

Dealing With Difficult Tenants

  • Tell me about a time when you've had to deal with a disruptive tenant. What steps did you take to remedy the situation?
  • What percentage of past tenants have you had to evict?
  • How does the evictions process work in this state?
  • What legal services do you employ?

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July 26, 2011